Tone of virus language must change

Exercise caution in communicating

20 March 2020

In mental health terms, a crisis refers not necessarily to a traumatic situation or event, but to a person’s reaction to an event. One person might be deeply affected by an event while another individual suffers little or no ill effects.

I write these comments in relation to 2 recent Fraser Coast Chronicle articles:
1. Rolf Light – Managing COVID on Fraser Coast is like ’40 cyclones, 20 bushfires and six floods hitting the region all at once’
2. Gerard O’Connell’s ‘war room’ ‘We need to be ready for war’: Call to combat COVID crisis

Leaders in the community must guide by way of example and we cannot underestimate the significance of remaining calm. I am awfully disappointed in the language used by chairman of the LDMG causing further angst and leaving people in the community with a feeling of impending doom.

Using a term like a ‘war room’ is inappropriate at local government level in my opinion. I am not comfortable with using a conflict term when we could be using words such as a command centre, strategy room, or similar which sends a completely different message. Candidates need to be mindful of the terminology that they are using.

Leaders must not be the cause of nervous agitation in this situation we currently face and must deal steadily with the present circumstances by taking a pragmatic and methodical approach. It is important that the right language is spoken, I cannot stress this enough.

Throughout this period, we need to be looking at how we are going to look after ourselves, besides being careful and cautious we must ensure we look after our mental health.

The strategic use of language and information are instrumental for creating a sense of order, particularly during an emergency. Adopting an empathetic tone during crisis communications is also hugely important.

Worried about novel coronavirus (COVID-19)? Take this quiz . And remember, testing for novel coronavirus (COVID-19) is only available for people who are feeling unwell AND have travelled overseas in the past 14 days OR have had contact with a confirmed case of the virus.

If you haven’t been overseas or been in contact with a confirmed case, you will not be tested for COVID-19 because it is more likely you have another virus such as a cold or influenza.

#Transparent #Leadership #Trust #Elections2020 #VoteWisely #Vote1JD4mayor #ForwardThinking #COVID19 #SupportBusiness #RemainCalm #Vote1JanneanDean

Authorised J. Dean, 2 Patrick Street Point Vernon 4655 for J. Dean (candidate)