Fraser Coast tourist centres reviewed

Hervey Bay Airport

Karen Chatfield use to volunteer at the Information Centre – out near the nut factory for over 15 years. Karen advises the Airport Information Centre was NOT run by volunteers but paid staff and volunteers then became employees of the council. The ‘staffing’ issues they talk about is that it well ‘just closed’ and then you have the ‘rule’ that volunteers can’t take the bookings that involve money and even at the VIC (Visitor Info Centre) they have paid staff with the volunteers, as if they cant trust the volunteers and that is why so many have left. They should have told the paid staff before closing, which wasn’t done, manners have gone out the window. Karen is right – No wonder we don’t trust this Council.

Chronicle Report here